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Communication Etiquette: Communicate for Impact

This holistic interpersonal skills training course is great for clients needing to strengthen interpersonal communication skills or for those simply wanting that professional edge to get them noticed. Participants in this training will understand how to maximize their communication strengths and employ strategies to strengthen any known weakness. Additionally, they will understand effective use of office communication tools and how to better handle difficult people. Topics covered are Communicate with Confidence and Authority, Social Media, Handling Difficult People and effective Communication for Virtual teams. This seminar can be taught as a full- day, three-day or customized format to meet your organizational needs. Contact us today to get your training date(s) scheduled.

Communicate with Confidence and Authority : Communicating is more than what you say. In this workshop you will learn more about verbal and non-verbal communication, listening, conversation and constructive feedback skills. We will even delve into communication styles and strategies for building authentic relationships. Participants in this training will have a clear understanding of what good communication skills look like and what they can do to improve.

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Social Media – Electronic Communication : Communicating over email, cell phones , telephone, and social media mediums such as facebook, linkedin, and twitter to name a few, have governing guidelines that should be followed. Know the rules and present yourself like one who is ready to conduct business- One to be taken seriously.

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Communicating and Dealing with Difficult People: As a part of everyday life, in the workplace and in your communities, you deal with difficult people. The stress of handling difficult people can create a lack of productivity in the workplace, a bad attitude in your community and overall negativity in your life. In this training, you will better understand how you can manage relationships with difficult people. Topics will include fundamentals of conflict resolution, strategies for handling different types of conflict, listening skills and practical tips on providing positive leadership in difficult situations.

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Effective Communication for Virtual Teams: Teams are accomplishing work from around the globe or even from different locations in the same town – all through a virtual environment. Virtual teams deal with a unique set of challenges that if not handled properly can be detrimental to your work product. Participants in this training should understand team building in a virtual environment, running and effective virtual meeting and techniques for dealing with breakdowns in communication.

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